01
Product and Category
SPU/SKU, variants, attributes, bundles, content and channel assortments.
Engineering Capabilities
A Commerce Core Built to Evolve
Business changes quickly; transaction integrity, data definitions and security boundaries must stay stable. Modular architecture and clear interfaces support growth without repeated rebuilds.
Architecture
Layer the Platform to Contain Change
Channel experiences, business rules, core data and enterprise systems each have a clear responsibility, so a local change does not destabilize the whole transaction chain.
Experience Layer
WeChat Mini ProgramH5 StoreMobile AppDesktop StoreMerchant PortalOperations Console
Business Application Layer
MerchandisingTransactionsMembershipMerchant GovernanceCustomer ServiceSettlement
Core Domain Layer
Product CenterPricing CenterOrder CenterInventory CenterMember CenterPayment Center
Integration and Data Layer
API GatewayDomain EventsData SyncMetric DefinitionsAudit LogsJob Scheduler
Enterprise Systems Layer
ERPWMSCRM/CDPPOSFinanceExternal Platforms
Core Domains
Twelve Core Commerce Domains
Capabilities are not isolated menu items. Product, price, stock, order, payment and service together determine whether a transaction completes correctly.
02
Pricing and Promotion
Base, channel, member and tier prices with promotion calculation and exclusions.
03
Cart and Checkout
Cart validation, offer simulation, inventory reservation, confirmation and risk.
04
Orders and Returns
State machines, split and merge, refunds, returns, exchanges and reverse flow.
05
Payment and Allocation
Aggregated payment, refunds, payment records, fund splits and reconciliation.
06
Inventory and Fulfillment
Warehouse and store stock, availability, routing, dispatch, delivery and pickup.
07
Membership and Benefits
Unified identity, tiers, points, stored value, benefits and lifecycle.
08
Audience and Marketing
Behavior tags, segments, coupons, campaigns and automated journeys.
09
Merchant and Supplier
Onboarding, credentials, scope, products, orders, settlement and performance.
10
Service and Cases
Order context, conversations, after-sales cases and responsibility routing.
11
Data and Metrics
Unified definitions for traffic, conversion, members, products and fulfillment.
12
Permission and Audit
Roles, data scope, sensitive-data controls, action logs and security policies.
System Integration
Assign System Ownership, Not New Silos
Before integration, identify the master system for product, inventory, order, customer and finance data. Then design direction, timing, idempotency, retry and manual recovery.
ERP Integration
Coordinate product, procurement, price, organization, order and finance data.
WMS Integration
Synchronize inventory, waves, picking, dispatch, tracking and reverse receiving.
CRM/CDP Integration
Share identity, tags, audiences, benefits and campaign outcomes.
POS and Stores
Connect store stock, redemption, advisors, performance and offline transactions.
Transaction Reliability
Keep Complex Transactions Consistent
When payments, inventory and orders span systems, idempotency, events, compensation and reconciliation prevent duplication, loss and mismatched status.
RELIABLE
Reliable Transaction Flow
Treat failure handling as part of system design, not a patch after launch.
01
Idempotency
Request identity, state checks and duplicate-consumption protection.
02
Events and Recovery
Retry, compensate or route critical state failures for manual intervention.
03
Reconciliation
Trace orders, payments, refunds, fund splits and settlements end to end.
Deployment & Operations
Match Deployment to Governance Needs
Choose cloud or private deployment based on business scale, compliance, security, operating capability and existing infrastructure.
Controlled Deployment
Independent environments, private hosting, configuration isolation and staged releases.
- Test environment
- Production
- Access isolation
Monitoring and Alerts
Cover APIs, jobs, events, databases, logs and critical business metrics.
- Tracing
- Exception alerts
- Capacity
Backup and Recovery
Establish backups, recovery drills, release rollback and incident response.
- Regular backup
- Recovery drills
- Change audit