How long does custom commerce development take?

Timing depends on the business model, number of roles, integrations and migration scope. A medium-complexity program normally moves through discovery, design, engineering, testing and controlled launch in defined stages.

Should we choose a standard product or custom development?

A standard product fits conventional workflows and time-sensitive launches. Custom development is more suitable when transaction roles, pricing, fulfillment or settlement rules are distinctive.

Commerce System Development

Commerce Software Built to Operate

Q: Can the platform integrate with our ERP, WMS and CRM?

Yes. We first define master-data ownership, interface capability and synchronization frequency, then design product, inventory, order, customer and finance integration.

For brand retail, marketplaces and supply networks: Mini Program, H5, app and desktop storefronts, operations consoles, plus ERP, WMS and CRM integration.

Get a Commerce Plan Explore Products

Business modeling firstFront and back togetherPrivate deploymentLong-term operations

Commerce product team reviewing a mobile storefront and high-fidelity operations data in a real collaboration setting

Unified ChannelsMini Program / H5 / App / Web

Transaction LoopBrowse / Pay / Fulfill / Service

OperationsProduct / Member / Marketing

IntegrationERP / WMS / CRM / Finance

Who Needs a New Platform?Different roles, one shared value chain

Brand LeadersOwn the channel, customer and repeat purchase

Marketplace LeadersGovern merchants, commission and settlement

Supply-chain LeadersUnify price, stock, orders and fulfillment

Commerce OperatorsImprove product, campaign and order efficiency

Digital LeadersProtect scale, ownership and security

Business First

Commerce Is More Than the Storefront

A commerce platform is an operating system. Product, price, customer, order, payment, inventory, fulfillment and settlement must form one loop around real roles and rules.

Model the business before building the product; complete the transaction loop before expanding growth capabilities.

The Business Model Is Vague

Direct retail, marketplaces, supply networks and private-channel growth have different roles, fund flows and data boundaries.

Storefront Ready, Operations Not

Long paths for campaigns, order exceptions, stock sync and after-sales keep raising operating cost.

More Channels Create More Silos

Mini Programs, stores, live commerce and external platforms run separately, fragmenting customers, stock and orders.

Growth Stops After Launch

Generic features cannot support distinctive pricing, fulfillment or settlement, so every new model demands another rebuild.

Commerce Portfolio

Choose by Transaction Relationship

A product type is not a visual skin. Each model implies different participants, pricing, money flow, fulfillment ownership and operating goals.

Brand Direct

Turn Sales into Lasting Loyalty

For brand-owned and private-channel growth, combining content, membership, benefits and repeat-purchase operations.

Best for: Brands / Retail chains
Objective: Customer ownership / Loyalty

Unified identityContent commerceLoyaltyAutomation

Transaction BlueprintBUSINESS RELATION

Product ownerBrandMoney flowDirect paymentFulfillmentBrand / Store

Business Loop

One Operable Transaction Loop

Customer experience, operating efficiency, fulfillment promises and fund accuracy belong on the same value chain from the beginning.

01Reach

Content, ads, live commerce and sharing

02Decide

Search, guidance, product content and offers

03Pay

Cart, payment, risk and fund allocation

04Fulfill

Splitting, warehouse, pickup and delivery

05Serve

Refund, return, case and reverse logistics

06Retain

Segments, benefits, points and automation

Customer Experience

From Conversion to Lasting Loyalty

Connect discovery, decision, payment, fulfillment and membership into one continuous journey while balancing brand expression, conversion efficiency and long-term customer value.

Explore commerce product design

Real customer using a mobile store with high-fidelity discovery, product, checkout, order and membership screens — One Continuous JourneyFrom discovery to order service and the next purchaseSearch · Product decision · Secure payment · Tracking · Loyalty

01
Discover and Decide
Unified search, filters, recommendations and content help customers find the right choice.
02
Convert and Fulfill
Clear prices, benefits, inventory, payment and order progress reduce hesitation.
03
Serve and Retain
After-sales, points, benefits and personal outreach continue the relationship.

System Foundation

A Stable Foundation Behind Growth

Experiences may differ, but transaction consistency, data definitions and secure access belong on one coherent foundation.

CORE

Flexible Business, Stable Core

Modular capabilities support distinctive rules so new channels and models do not require repeated rebuilds.

Product and Pricing

SPU/SKU, variants, bundles, channel and member prices, promotion calculation.

Transaction and Order

Cart, offers, splitting, state machine, service and order risk.

Membership and Marketing

Identity, tiers, points, segments and automated engagement.

Inventory and Fulfillment

Warehouse and store stock, reservation, routing, pickup and reverse logistics.

Payment and Settlement

Aggregated payment, refund, fund split, reconciliation and merchant settlement.

Data and Permission

Operating metrics, role access, audit, sensitive data and monitoring.

Why Xianbao

Resolve Risk Before Development

The expensive problem is rarely code; it is discovering late that business rules, system boundaries and acceptance standards were never made explicit. Stage outcomes make key decisions visible and reviewable early.

Explore the delivery method

Business Blueprint First

Map roles, flows, rules, data and metrics before confirming feature scope.

Front and Back Together

Every customer action maps to an operating task, state change and exception path.

Traceable Stage Acceptance

Prototype, design, APIs, functionality, performance and launch each have review gates.

Controllable Data Assets

Support private deployment with explicit ownership, permission and action audit.

Project Scenarios

Designed for Different Business Stages

These common paths show how needs map to a solution without relying on unverified growth claims.

BRAND OWNED

From Channel Sales to Membership

Build a brand store, content, benefits and marketing automation to retain customer value.

Mini Program
Member center
Marketing hub

MARKETPLACE

Govern Merchants and Settlement

Connect merchant, platform and customer experiences with review, commission, settlement and service.

Merchant center
Governance
Settlement

SUPPLY NETWORK

Unify Pricing and Fulfillment

Connect suppliers, channels and orders through inventory routing and drop-ship rules.

Channel pricing
Inventory routing
Drop ship

FAQ

Common Project Planning Questions

You can start with the current situation, critical pain points and target outcomes even without a finished specification.

How long does custom development take?

Timing depends on the business model, roles, integrations and migration. Medium-complexity projects normally progress through discovery, product design, engineering, testing and controlled launch, with milestones set during blueprinting.

Can you integrate our ERP, WMS and CRM?

Yes. We first confirm master-data ownership, interface capability and synchronization frequency, then design product, stock, order, customer and finance integration.

Standard product or custom platform?

A standard product suits conventional workflows and time-sensitive launches. Custom development fits distinctive transaction roles, pricing, fulfillment or settlement rules.

Do you support ongoing operations?

Yes. Services can include monitoring, incident response, backup, security upgrades, operations reviews and capability iterations by release or service period.